Frequently Asked Questions

• How does your 12-month rate guarantee work?

  Unlike other self storage facilities that increase rates frequently, we guarantee your rate won't change for a full year. No surprises, no mid-year increases—just predictable storage costs you can budget around.

• What size storage unit do I need?

  Our self storage units range from small 5x5 units (perfect for seasonal items) to large 10x30 units (ideal for business inventory or full home storage). Try our size calculator or chat with our storage experts to find your perfect fit.

• Can I access my storage unit anytime?

  Yes! Most Morningstar Storage locations offer 24/7 secure access to your unit. Simply use your personal gate code to enter the facility whenever you need your belongings

• Is climate-controlled self storage available?

  Yes, we offer climate-controlled storage units at most locations. These units maintain a consistent temperature to protect sensitive items like furniture, electronics, and business inventory from extreme temperatures.

• How does the free moving truck work?

  New tenants receive one free 4-hour moving truck rental when they rent a storage unit. This helps save you money and makes moving into your unit easier. Contact your local facility for availability and scheduling.

• What security features do your storage units have?

  Every Morningstar self storage facility features 24/7 video monitoring, electronic gate access, well-lit grounds, and on-site management. Your storage unit is individually alarmed for added security.

• Do I need insurance for my storage unit?

  While your belongings are secure in our facility, we require insurance coverage for added protection. We offer affordable storage insurance plans, or you can often use your existing homeowner's or renter's insurance.